Delivery and Returns

DELIVERY

We deliver all over Europe, and shipping is free for orders over 90 euros.

Deliveries are insured by Colissimo from Monday to Friday, against signature. In case of absence of your part, the parcel will be deposited in your post office or at your janitor.

Your order will be shipped within one week from the date of order for orders within Metropolitan France, and within ten days for international orders.

RETURNS

You have 14 days to return a product to us, by the postal service of your choice.

For orders over 90 euros, outside the sales/promos period, returns from Metropolitan France are offered on condition that at least one item purchased is part of the current collection. Simply send an email to contact@louizon.com, indicating the reason for your return and we will send you a return voucher by email.

Returns from the rest of Europe will be charged to the customer.

Before sending your order back for return, please enclose our completed return form in your package.

The returned product must be unworn and unwashed.

Once the return has been received, we will proceed with the refund.